Ravi, 49, of Brandon, bought a $500,000 life policy last year after completing a written medical questionnaire. He is now refinancing his business and his lender wants to see the full contract. Ravi writes directly to the insurer asking for a copy of the entire contract and of the written medical answers he gave as evidence of insurability. It is his first such request. What must the insurer do?
An insurer must, on request, give the insured or a claimant a copy of the entire contract and of any written statement provided as evidence of insurability. It may charge a reasonable fee for copies, but not for the first copy furnished to each person. The insured can ask directly; the request does not have to come through the agent. Source: Insurance Act (BC), RSBC 2012, c. 1, s. 41(4), s. 41(7) (current to 6 Oct 2026; as at 12 Oct 2026); the other common-law provinces' Insurance Acts have the same uniform provision.
Believing the evidence of insurability is the insurer's private file that the client cannot see.
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