Nina, a life agent in Oakville, Ontario, meets Gwen, 63, who wants to invest $120,000 from a maturing GIC in a segregated fund contract. Nina is running late for another appointment, so she hands Gwen the information folder and says, 'It's all in there.' Gwen intends to sign the application at their next meeting. What else is expected of Nina before the client applies?
The guidance expects intermediaries to discuss and explain the Key Facts part of the information folder and the Fund Facts for each fund before the customer applies, not just hand them over. Source: CCIR/CISRO Segregated Funds Guidance (Nov 2025), s. 7.2.2.2 (as at 12 Oct 2026).
Treating delivery as disclosure.
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